The right tools across the design thinking cycle makes is a key contribution to the success of the product or project. Listed below is an inspiring framework for making the design thinking mindset easily available to all members of our team. More than 100 experts from the global design community have contributed to the content within the design toolkit and we have added helpful tools from SAFe and other design resources.

Understand

Problem statement
Design principles
Interview for empath
Explorative interview
Ask 5x W…why
5W+H questions
Jobs to be done
Extreme users/Lead users
Stakeholder interview
Emotional response card

 

Warm-ups that fit the setting

Clapping game
Bingo
Stop & go
30 circles
Ninja
Marshmallow challenge

 

Observe

Empathy map
Persona/User profile
Customer journey map
AEIOU
Analysis questions builder
Peers observing peers
Trend analysis

Define point of view

“How Might We…” questions
Storytelling
Context mapping
Define success
Vision cone
Critical items diagram

 

Ideate

Brainstorming
Prune the Product Tree
2×2 Matrix
Dot voting
6-3-5 Method
Special brainstorming
Analogies & benchmarking as inspiration
NABC
Blue ocean tool & burger utility map

Prototype

Frequently used kinds of prototypes
Exploration map
Prototype to test
Service blueprint
MVP

 

Test

Testing sheet
Six Thinking Hats (Black Hat Session)
Feedback capture gird
Powerful questions experience testing
Solution interview
Structured usability testing
A/B Testing

Reflect

I like, I wish, I wonder
Retrospective “Speedboat”
Create a pitch
Lean canvas
Lessons learned
Road map for implementation
Problem to growth and scale innovation funnel

Credits:

The Design Thinking Toolbox, by Michael Lewrick, Patrick Link, Larry Leifer, Achim Schmidt